Terms and Conditions

Liability:

By proceeding with your purchase at Poe Wovens, you are signifying that you have read our safety and instructions pages, you agree to use our wraps safely, according to the instructions provided, and that the care of your baby is your sole responsibility. 

Returns, Exchanges, Cancellations, etc.:

  • Returns will only be accepted within 10 days of receipt of (postmarked) purchase from Poe Wovens, LLC. Item must be in new condition, never washed, and have all tags and packaging materials.
  • A 15% restocking fee will be charged on all returns.
  • Canceled orders are subject to a 10% handling fee.
  • Pre-Orders may not be canceled once shipped. (Item may be returned after received.)
  • Coupon/Discount Codes not valid on Sale Priced items, with pre-orders or custom orders. 
  • Products purchased with coupon code, or sold as factory seconds/remnants/customer returns are FINAL SALE.
  • Custom orders such as handwovens and wrap conversion ring slings, may not be canceled.  

Products:

  • Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Shipping:

  • SHIPPING RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • In-stock orders will be shipped within five business days of your order.

  • Out of stock items will ship within 10 business days from arrival to Poe warehouse. 
  • Poe Wovens not combine shipping that is from orders from multiple customers, or from the same customer on orders placed at different times.

  • Poe Wovens is not responsible for any customs or import fees incurred by destination country.

  • Priority mail (tracked)  within the United States is $13-$20

  • Priority mail (tracked) to Canada is $31-$40

  • First class mail (tracked) to Canada is $15-$21

  • Priority mail worldwide (tracked) is $50-$65

  • All shipping charges are subject to change

  • Shipping Charges are marked in US Dollars 

  • Unless otherwise stated, packages will be shipped by the USPS, and can be tracked on their site.

Privacy Policy: 

Overview

Poe Wovens is strongly committed to protecting the privacy of its website users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality experience.

Information Collection and Use

We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others. Poe Wovens collects information from our users at several different points on our website.

Order

For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and expiration date or PayPal) is requested. This information is used for billing purposes and to fill the customer's order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using our own Internet merchant account and authorized via a third party payment gateway system. 

Cookies

We will store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website's cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area. 

Sharing

We may use third party shipping companies, e.g. mail, USPS Click n Ship, UPS, etc. to ship orders, and a third party credit card payment processing system to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. 

Links

This web site may contain links to other sites. Please be aware that Poe Wovens is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Positively Online. 

Newsletter/Blog Subscription

If a user wishes to subscribe to our newsletter and/or update bulletin, we ask for the user's email address. 

Security

Poe Wovens takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI  compliant and uses 128 bit SSL certificates to keep order details secure.

Notification of Changes

If Poe Wovens should decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. 

Miscellaneous

In order to avoid potential copyright disputes, we would like to ask that no unsolicited woven wrap design ideas be sent to Poe Wovens via email or through any other social media. 

Lending Library Policy

Poe Wovens' carrier donation/discount is intended for demonstration and teaching purposes ONLY. Poe Wovens, LLC does not condone any type of rental, lending or resale program connected to this product. Please follow link for further details

Your Feedback

At Poe Wovens, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please contact us and let us know. 

Thank you.